Payment Method
We keep checkout simple and secure. Racevo accepts payments via PayPal.
How It Works
- Add items to cart and proceed to checkout.
- Choose PayPal.
- You can:
- Log in to your PayPal account and pay, or
- Pay as a guest with a debit/credit card through PayPal (where available—PayPal processes the card; we never see your card details).
- You’ll receive an order confirmation from Racevo and a payment receipt from PayPal.
Security & Privacy
- Payments are processed on PayPal’s encrypted, PCI-compliant platform.
- We do not store your full card details on our servers.
- PayPal’s Buyer Protection may apply according to PayPal’s terms.
Charges, Holds & Refunds
- Charges: The full amount is captured at checkout.
- Refunds: Issued back to your original PayPal payment method.
- Timing: Please allow 3–7 business days after we confirm your refund for it to appear, depending on your bank/PayPal.
- Partial shipments: You may receive multiple tracking numbers, but a single payment covers the order.
Currency & Invoices
- Currency: USD (United States Dollar).
- Receipts: Sent to your email and available in your PayPal account.
Troubleshooting
- Payment declined or error: Try a different PayPal funding source or contact PayPal Support.
- Duplicate charge concern: Reach out to us with your order number and any PayPal transaction ID and we’ll investigate.
- Guest checkout unavailable: Availability is controlled by PayPal and may vary by region/account status.
Store Information
Racevo (Owned & operated by KIMBERLYRB LLC)
HQ: 1012 Marquez Pl, Ste 106-B, Santa Fe, NM 87505, USA
Fulfillment & Returns: 41 Randolph Rd, Howell Township, NJ 07731, USA
Email: support@racevo.com · Phone/SMS: +1 (213) 632-6475
Customer Service Hours: Mon–Fri, 8:00–18:00 CT
Responding time: within 1 business day.