Track Your Order
Enter your order number and email below to get your latest status or request your tracking link. If you have multiple items, they may ship separately.
What You’ll Need
- Order number (from your confirmation email)
- Email used at checkout (or phone/SMS if you used it for updates)
Order Status Guide
- Processing – Your item is being printed/prepared.
- Shipped – A label has been created and handed to the carrier.
- In Transit – The package is moving between facilities.
- Out for Delivery – Arriving today.
- Delivered – Check mailbox/porch or with household/neighbors.
Heads-up: Tracking may show “Label Created” for 24–72 hours during carrier delays or peak seasons.
Typical Timelines (USA)
- 2D (US print & ship): Handling 1–2 business days, transit 4–7 business days
- 3D/AOP (Asia partners): Handling 3–5 business days, transit 10–12 business days
If your tracking hasn’t updated for 72 hours, send us a note with your order number and we’ll check directly with the carrier.
Didn’t Get a Confirmation Email?
- Check Spam/Promotions folders
- Search for “Racevo” in your inbox
- Still can’t find it? Submit the form above and include your name + shipping zip code
Store Information
Racevo (Owned & operated by KIMBERLYRB LLC)
HQ: 1012 Marquez Pl, Ste 106-B, Santa Fe, NM 87505, USA
Fulfillment & Returns: 41 Randolph Rd, Howell Township, NJ 07731, USA
Email: support@racevo.com · Phone/SMS: +1 (213) 632-6475
Customer Service Hours: Mon–Fri, 8:00–18:00 CT
Facebook: https://www.facebook.com/racevostore
Responding time: within 1 business day.